RAA Jobs Vacancies as Customer Experience Consultant 2024 | Jobupdatesa

ABOUT RAA 

RAA Jobs Vacancies as Customer Experience Consultant 2024  | Jobupdatesa

As one of the South Australia’s largest and most iconic organisations, we’re proud to deliver our trusted range of motor, home, and travel services to more than 820,000 members.

In our vision to make life better for members and better for our community, we’re also elevating our offering to include electric vehicle charging, Solar and Battery and more. We’ve been innovating since 1903, and we’re excited to continue to do so for the next 120 years and beyond, with exciting developments in the pipeline.

We’re also one of the state’s largest employers (and growing!), with more than 1300 employees working collectively with the common goal to keep our members moving. With a range of locations from RAA Place in the CBD, Mile End, Adelaide Airport and more, our workplaces are growing too – but all still proudly SA-based. 

• Exciting opportunity to join SA’s iconic RAA Solar Team
• Full-time permanent position based at Adelaide Airport
• Fun, positive, upbeat and solution focussed culture. 
• We are seeking a dedicated Customer Experience Consultant to join the RAA Solar & Battery Team. As a key member of our team, you will play a crucial role in managing the experience for our members, ensuring they consistently receive personalised and exceptional service. In this role, you will be the primary point of contact for their post-sales administration and service, together with: 
• Managing inbound and outbound calls, focusing on after-sales service and customer satisfaction.
• Providing timely and effective solutions to customer inquiries and issues, demonstrating strong problem-solving skills.
• Process data with a high level of accuracy.
• Plus much more, found in the position description here. 
• Supporting sales efforts by booking site inspections and maintaining communication with members within specified timeframes.

Benefits 

We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:

• Free RAA premium road service
• Flexible work arrangements
• Ongoing Training & Development opportunities and a Study Support Program
• Wellbeing facilities and Corporate Health Insurance Plan
• Access to our Member Benefits program
• Generous discounts on all RAA products

KEY REQUIREMENTS:

You are a confident and passionate self-motivated individual who enjoys working in a high performing culture. You’re passionate about helping our members and want to make a difference.

• For this role, we’re also looking for:
• Highly organised with excellent time management skills.
• Enthusiastic about working in a target-driven environment.
• Positive attitude and a proactive approach to problem-solving.
• Proficient in Microsoft Office and CRM experience is desirable
• Strong background in customer service with a passion for delivering exceptional experiences.
• Experience in operations administration services preferred.

You are welcome to submit possible applications. Remember, you do have to apply the requirements first (RAA Jobs Vacancies as Customer Experience Consultant 2024). These variables will determine whether you are a viable candidate or not. Please see the qualification conditions provided Above, if you wish to double check your credentials. It would be good if you complete everything above, if you want to pass the selection.

CLOSING DATE

Applications for (RAA Jobs Vacancies as Customer Experience Consultant 2024) must be submitted before the closing date of Not Specified

Please attention to the application so that the completeness of the application that will be sent to the selection committee is complete in accordance with the requirements that have been set, so that prospective candidates get the opportunity with what is expected.

So Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the specified deadline will not be considered. All submissions submitted after the deadline, regardless of substance, will be discarded without further consideration.

REGISTRATION INSTRUCTIONS

How to Apply RAA Jobs Vacancies as Customer Experience Consultant 2024